Detailed Data Protection Information regarding customer data processing
Who is responsible for processing your data?
Identity: SERVIS COMPLET, S.L. – VAT ID: B60375953
Address: Carretera Ca l’Alaio, 2, 08820 El Prat de Llobregat, Barcelona
Phone: (+34) 93 423 31 07
Email: info@servisgroup.es
What is the purpose of processing your personal data?
At SERVIS COMPLET, S.L., we process customer-provided information to correctly manage the requested services and billing.
How long will we keep your data?
The data provided will be retained until the right to deletion is exercised. In any case, the data will be kept as long as the business relationship continues or for the years necessary to comply with legal obligations.
What is the legal basis for processing your data?
The legal basis for processing your data is the execution of the service contract.
The prospective offer of products and services is based on the consent requested, and under no circumstances will the withdrawal of this consent affect the provision of the requested service.
Who will your data be shared with?
The data may be communicated to: Financial institutions, to carry out payments and collections Tax authorities, to comply with tax obligations Additionally, SERVIS COMPLET, S.L. has providers located outside the EU who adhere to the “EU-US Privacy Shield” agreement:
- Google LLC, which provides “cloud computing” services: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
- For sending commercial information or newsletters, we may use the MailChimp tool, which belongs to the U.S.-based company The Rocket Science Group LLC, also subject to the “EU-US Privacy Shield” agreement: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active
No other data communications to third parties are foreseen, except for legal obligations.
What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation of whether SERVIS COMPLET, S.L. is processing personal data concerning them.
Interested individuals have the right to access their personal data, request the correction of inaccurate data, or, if applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes it was collected.
Under certain circumstances, individuals may request the restriction of processing of their data, in which case we will only retain it for exercising or defending legal claims.
Under certain circumstances, and for reasons related to their specific situation, individuals may object to the processing of their data. SERVIS COMPLET, S.L. will cease processing the data, except for legitimate compelling reasons or for the exercise or defense of potential claims.
Under the right to data portability, individuals are entitled to receive their personal data in a structured, commonly used, and machine-readable format, and to transfer it to another data controller.
How can these rights be exercised?
Rights can be exercised by submitting a written request, along with a photocopy of ID or equivalent identification, to SERVIS COMPLET, S.L., Carretera Ca l’Alaio, 2, 08820 El Prat de Llobregat, Barcelona.
Rights may also be exercised by sending an email signed with a recognized electronic signature to
What complaint avenues are available?
If you believe your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency.